What We Do
bridging gaps, building community and bringing hope

We meet people where they are.

Family Support

Families can be matched with a Family Support Worker who supports a family throughout their child’s medical journey. This individual can be a constant from hospital to home and everything in between.

Bedside Hospital Support

Your Family Support Worker can be additional support to your child at the hospital to provide moments of bedside support for your family.

Home Support

Your Family Support Worker can provide home support visits to help with meal planning, appointment scheduling, light housework, or other needs identified in your support plan.

Bereavement Support

You are not alone in any step of your journey with your child. Our entire team and Family Support Workers are specially trained to walk with you as you navigate all stages of grief and bereavement.

Reviv Room in Action

Reviv Room

The purpose of the Reviv Room is to give this renewal to families as they seek the best medical care for their child. Whether you are in from out of town, or have time between your child’s appointments, the Reviv Room is a space to allow kids to be kids and for adults to recharge.

High Five Foods

Provides families with meals in the hospital, local grocery gift cards or home food delivery from local food pantry partners.

Reviv Room in Action

Refuel

Provides families with transportation needs, typically in the form of fuel gift cards.

Reviv & Shine

Provides short term hotel stays for families traveling from out of town for their child’s medical appointments.

Our three-step process.

1

Step One

A Social Worker refers a family to Reviv.

Click here to refer a family.

Step Two

Our staff contacts the family to discuss their needs and create a customized support plan.

2

3

Step Three

We match each family with a dedicated Family Support Worker.

How long after my family is referred should I expect to hear from Reviv?

Within 48 business hours! Reviv strives to contact you as soon as possible to ensure we can start your support off quickly! Our Family Support Coordinator will email/call you with information about setting up a meeting (in person or virtual) to discuss the next steps.

How long after my family is referred should I expect to hear from Reviv?

Within 48 business hours! Reviv strives to contact you as soon as possible to ensure we can start your support off quickly! Our Family Support Coordinator will email/call you with information about setting up a meeting (in person or virtual) to discuss the next steps.

What will the initial meeting be about?

Your family! The Family Support Coordinator will go over everything that makes your family unique, what challenges you are experiencing with your daily life and what ways we can support you the best during your child’s medical journey.

Reviv will do this by creating a service plan with items that can be customized and will discuss which ways a Family Support Worker can assist in meeting these needs. The Support Coordinator will also go over what expectations we have for your family to ensure a safe, productive and supportive environment for everyone involved and what expectations Reviv upholds to ensure we are meeting your needs and supporting your family to the best of our ability.

How long after my family is referred should I expect to hear from Reviv?

Within 48 business hours! Reviv strives to contact you as soon as possible to ensure we can start your support off quickly! Our Family Support Coordinator will email/call you with information about setting up a meeting (in person or virtual) to discuss the next steps.

What is a Family Support Worker?

An individual that is assigned to your family will be your point of contact for Reviv. This person will oversee communicating with you about planning activities for your family in the Reviv room or in your home, dropping items off to you when needed, local happening, etc.

Every family will have a different service plan, so every support working will be able to adjust the support that is given, based on your family’s unique needs at the moment. After your meeting, you should expect an email with contact information for your worker and should expect them to contact you within one week of being assigned. If you should not hear from them, you can contact the Family Support Coordinator for further assistance.

What if my family isn't local to Cincinnati?

Reviv is flexible and dedicated to helping in unique, creative ways. We utilize Zoom, calls, text and emails. Once your family is in town for treatment or appointments, we can meet you at the Reviv Room or the hospital for support. Reviv will do what we can to support your family, no matter how far.

Safeguarding children is everyone’s responsibility.

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We earned a 2021 Gold Seal of Transparency! Learn more about our organization's impact through our #NonprofitProfile on @CandidDotOrg.